The Woodsmith Store & Covid-19

Covid 19 Woodsmith Store Policies

 

 

 

 

 

The Woodsmith Store in Clive, Iowa
Our customers are at the heart of what we do. We want you to know we share the same concerns as you about what is happening in the world right now. We still want to be the place you look forward to coming to and are continuing to operate with reduced hours and increased safety procedures.
We are sanitizing our counters and cart handles, cleaning doorknobs and handles, practicing social distancing, and taking extra precautions to ensure the health and well-being of our customers, delivery people, and staff and families.We are happy to do phone orders for curbside pickup or shipping to accommodate your needs. Should we have to close our doors to the public, we will continue to offer these services. At this time we are not accepting returns or items for our sharpening services.

Our Temporary Store Hours are:
Monday–Saturday: 10:00am−4:00pm
Sunday: 11:00am−4:00pm

Online Orders
Our website and fulfillment staffs have been reduced somewhat through these times of uncertainty in regard to the Covid 19 virus. However, we are still fulfilling web orders as soon as we can. Generally we make every effort to get orders out same day, M-F, as long as the order is received before 12:00 PM. But with reduced staff along with possible shipping delays your order may be delayed. We will make every effort to accommodate each order as fast as possible however. We hope you find the website, along with our eNote tips, a good way to help pass the time as we get through this crisis.

Thank you from the bottom of our hearts and stay safe.